Google Enterprise Blog: Google Search Appliance gets an update with version 7.2, plus 1 more |  |
| Google Search Appliance gets an update with version 7.2 Posted: 11 Feb 2014 10:27 AM PST Your company has a wealth of collective knowledge and data, but how quickly can employees or customers find the right information? Google Search Appliance (GSA) gives businesses a simple way to search all their content, no matter where it lives or what format it's in. Today we're adding new capabilities to GSA with version 7.2, making it even easier to find documents, organize your data and let your team focus on what really matters: getting things done.  Entity management gets easier GSA 7.0 introduced entity recognition, which helps businesses categorize unstructured content by extracting entities—attributes like date, author and product type—from documents. With GSA 7.2, you get a chance to test and tweak your entities before indexing begins. This helps ensure that the entities you choose and apply will work best for your organization's needs. Helping to make search more universal Companies rely on GSA to make all their files discoverable from a single search box, no matter where they live. It does this with the help of components called connectors, which link GSA to various data sources and index their contents. In GSA 7.2, we've made the connector framework more scalable and flexible. Customers and partners can develop and improve custom connectors more easily, helping GSA become a truly universal information hub. More search, less typing Relevant results shouldn't rely on exact queries—especially when you're dealing with long product names or technical data. Say you're searching for part number 3728. With GSA 7.2, instead of struggling to remember the exact part number, you can type in "part number 37" plus a wildcard character such as an * to execute the query. With wildcard search, you don't have to memorize complicated terms to find what you need. In addition to these features, GSA 7.2 also introduces a redesigned admin console, improved language support and advanced sorting. To upgrade your GSA software, login to the Google Support Portal and download the release beginning at 9:00 am PT today. To find out more about Google Search Appliance, click here. |
| Blizoo Brings 1,500 Employees from Two Merged Companies Together Via Google Apps Posted: 11 Feb 2014 02:13 AM PST Editor's note: Today's guest blogger is Yordan Kamburov, IT Director of Blizoo Media and Broadband EAD, the largest digital cable operator in Bulgaria. In this post he discusses why Blizoo brought its 1,500 employees in 35 locations onto Google Apps for Business. See what other organizations that have "gone Google" have to say.  Blizoo Media and Broadband EAD is Bulgaria's largest cable company, providing high-quality digital television, Internet and telephone service across Bulgaria and Macedonia. The company is growing quickly as broadband Internet usage surges in Bulgaria.Blizoo was born from the merger of CableTel and Eurocom Cable in late 2009, and since then, we've been working hard to bring together 1,500 employees across 35 locations into one cohesive team. We're known for deploying the most advanced network infrastructure, but, ironically, when it came to our internal communications systems, things weren't so cutting-edge. Shortly after the merger, we realized each company was using a totally different communications system for email and calendaring – and both of these solutions were hopelessly outdated. CableTel and Eurocom's IT teams came together to find a unified communications solution that would move our newly combined company into a new era of collaboration. We wanted one platform for email, calendars, file sharing, video calls and messaging – accessible by all employees – no matter where they were located or what device they were using. During the evaluation process, we considered Google Apps, Lotus Notes, Microsoft Exchange and open-source solutions like Zimbra. Google Apps was the only solution that covered all the bases – offering full collaboration, totally in the cloud. The transition to Google Apps was very smooth. In partnership with our integration partner Solitex, we quickly moved all 1,500 employees to Google - and not one single email was lost in the transition. All of our departments have found innovative ways to use Google Apps. The HR department uses Drive as their central employee management hub. They created special Docs and Templates that managers can fill in when employees are hired, promoted or leave the company. The sales department has adopted Google Apps to run training programs and create reports. Managers store all types of presentations in Drive, from training guides to skill-building programs to weekly bulletins. Since implementing Google Apps, sales managers spend 30-45% less time inputting data and calculating commissions. The IT department also appreciates how easy it is to manage Google Apps. There is virtually no maintenance required and we don't have to operate our own servers. We've reduced time spent managing the communications system by at least 30%. Google's built-in security means we worry far less about about data leaks. Before, employees emailed attachments back and forth, which was not only cumbersome, but created multiple security risks. Now, they just log securely into Drive to collaborate in real-time. From IT and HR, to sales, management, marketing and beyond, Google Apps has made life easier for all Blizoo employees.aborate in real-time. From IT and HR, to sales, management, marketing and beyond, Google Apps has made life easier for all Blizoo employees. |
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