Google Enterprise Blog: [Automatic response] A Reply from Google Groups, plus 1 more

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[Automatic response] A Reply from Google Groups Posted: 12 Dec 2013 01:51 PM PST Posted by Ryan Falor, Google Groups Product Manager Google Groups makes communicating with a group of people easy through online and email-based communities. Some groups are in high demand and have many active members or receive a lot of messages from external senders. Google Apps customers have told us that it's time-consuming for group leaders to respond to every message individually. So based on your feedback, we're launching a new auto-reply feature for Google Groups for Business to help streamline communications. If you're the creator or administrator of a Google Group, the auto-reply feature allows you to create up to four different, customized responses for different recipients: Group members from inside your company Non-members from inside your company Group members from outside your company Non-members from outside your company Imagine your company has a Google Group set up for customer support, and the address is published on your website. If the office will be closed during the holidays, setting up automatic replies could be helpful. For company employees who email the group, you can provide the CEO's cell phone number in case of emergencies. For non-members, you can add a note instructing them to join the group for updates. And for external customers, your automatic reply can say the company is closed for the holidays but will respond to inquiries after January 2. To get started using auto replies in Google Groups for Business, go to Email Options under your group Settings.

Images Now Showing Posted: 12 Dec 2013 10:01 AM PST Posted by John Rae-Grant, Gmail Product Manager (Cross-posted on the Gmail Blog.) Have you ever wondered why Gmail asks you before showing images in emails? We did this to protect you from unknown senders who might try to use images to compromise the security of your computer or mobile device. But thanks to new improvements in how Gmail handles images, you'll soon see all images displayed in your messages automatically across desktop, iOS and Android. Instead of serving images directly from their original external host servers, Gmail will now serve all images through Google's own secure proxy servers. So what does this mean for you? Simple: your messages are more safe and secure, your images are checked for known viruses or malware, and you'll never have to press that pesky "display images below" link again. With this new change, your email will now be safer, faster and more beautiful than ever. Of course, those who prefer to authorize image display on a per message basis can choose the option "Ask before displaying external images" under the General tab in Settings. That option will also be the default for users who previously selected "Ask before displaying external content". Similar to existing features like default https access, suspicious activity detection, and free two-step verification, image proxying is another way your email is protected. This new improvement will be rolling out on desktop starting today and to your Gmail mobile apps in early 2014.

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