Tuesday, October 29, 2013

Google Enterprise Blog: Google Maps for Business helps Queensland’s Ergon Energy save trees and millions, plus 1 more

Google Enterprise Blog: Google Maps for Business helps Queensland’s Ergon Energy save trees and millions, plus 1 more

Link to Google Enterprise Blog

Google Maps for Business helps Queensland’s Ergon Energy save trees and millions

Posted: 28 Oct 2013 04:31 PM PDT



Editor's note: Today's guest blogger is Ian McLeod, Chief Executive of Ergon Energy. Tune into our series of webinars about how Google Maps for Business to learn more and see what other organizations that have gone Google have to say.

Queensland is known as Australia's "sunshine state," and Ergon Energy is responsible for keeping its power running all day and every day. We distribute electricity to 700,000 people across a vast expanse of 1.7 million square kilometres that reaches 97% of the state's population. From the dry regions of the west to the tropical reaches of the north, 150,000 kilometres of power lines stretch across almost every part of Queensland, held up by twice as many poles as we have customers.

One of the most common issues we manage is tree vegetation growing close to these power lines, which, left unchecked, causes power outages and safety issues for customers. Managing vegetation to fix and prevent these outages used to cost us $AUD90-100 million each year. With a distribution network this large, we had a good understanding of the condition of our assets, but we could not see the risks to the assets from the surrounding environment or measure the value customers got from our vegetation management plans. With long distances to travel inspecting, cutting and then auditing vegetation, workers often have their hands full.

We decided that there must be a better way, and undertook a project called 'Remote Observation and Automated Modelling for Economic Simulation' (ROAMES) to uncover it. ROAMES collects high resolution digital photographs and accurate 3 dimensional LiDAR (Light Detection and Ranging) scanning data to model every wire and power pole across the whole of regional Queensland. We collect this data by flying specialised high-tech aircraft fitted with high-tech gear over the top of these power lines.

To create the ROAMES imagery and integrate it with customer and network reliability information, we turned to the Google Maps for Business and the Google Maps API to incorporate ROAMES's high resolution 3D imagery with Google Maps and Street View to provide a view of our entire infrastructure. This allows us to identify and predict when trees are growing too close to their power lines and send our field crews out to cut intruding branches. This has significantly reduced the environmental impact of our vegetation management activities and minimised the number of outages for customers.

With Google Maps, we are not only delivering better customer service, but also saving money and handling huge amounts of data. It enables our field workers with a reliable, intuitive tool that helps our bottom line. We expect to save up to $AUD59 million over the next five years using this technology.

Australian Fitness Network gets in shape with Google Apps

Posted: 28 Oct 2013 07:19 AM PDT


Editor's note: Today's guest blogger is Ryan Hogan, CEO at Australian Fitness Network, a member-based fitness organization in Australia. See what other organizations that have gone Google have to say.

Fitness is all about variation. You have to push harder and switch up your exercises to get real results. You could say the same about my company, Australian Fitness Network. Our 22-person team in Sydney provides our 10,000-strong network of trainers, gym managers and other industry professionals with a healthy mix of new exercise ideas and resources to keep them motivated and focused on feeling the burn.

In 2011, we realized our IT environment was out of shape (and we really don't like being out of shape). We were running Microsoft Exchange 2007 and did most of our work in Microsoft Word and Excel. As we grew increasingly mobile, we found that simple tasks, like sending a calendar invite from the phone or pulling up a doc on the go, felt like slogging through an ultramarathon uphill in the rain.

We turned to Perth-based Fortix, a Google Apps Reseller, for help. They carried us through a seamless, two-day migration so our work didn't skip a beat while our technology got a major makeover. They also implemented a custom solution that integrates Google Apps with our Human Resources, CRM and project management tools so our operations are in sync instead of in silos. Having our email, documents, sales conversations and recruiting efforts tracked across multiple platforms means we can finally look at our business holistically.

Google Apps has vastly improved our team's efficiency. Our fitness class instructors can create customized workout plans in Docs and share them directly with their clients, rather than putting them in Word and printing or emailing each updated version. They even link to the docs in the Calendar invites they send their clients to remind them of their appointments, so each fitness regimen is easy to find and track.

Google Drive helps our team get more work done with less. Every year, we host an annual industry convention called FILEX for 2,500 members of the fitness community. Nearly everyone contributes to the event including our sales, marketing, events, design and editorial teams each share some of the weight, so having our key documents in one central repository is essential. This means folks can organize and share planning information from a single spot, rather than having to email a chain of contacts to hunt down the keynote speaker points or seating plans they need.

Albert Einstein once said that "Insanity is doing the same thing over and over again and expecting different results." That's as true for creating a fitness regimen as it is operating a business. Using Google Apps hasn't turned us into Einstein, but getting our infrastructure in shape has helped us work much smarter, and that's good enough for me.

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